Hire Administrator – Hire Desk
Location – Trafford Park (M50)
This is a great opportunity for a experience administrator or coordinator to join a rapidly growing company. As a administrator within our sales team you will provide administrative support to the wider team, our customer and suppliers. The main focus of this role is to provide the best experience to our customers, this role will enable you to building relationships with our suppliers and customers to ensure all delivers and delivered on time and all problems are resolved before causing any issues for our customers. This is an exciting time to be joining a rapidly growing team and business, if you thrive in a fast paced vibrant highly administrative role then please get in touch.
WHAT YOU WILL BE DOING?
Previous experience in a high-volume administration role
You will contact our customers over email and the phone to confirm off hires daily
You will build relationships with our suppliers and confirm ETA delivery times
You will work closely with our customers and inform them of any problems that may occur
You will call our customers to confirm all delivery and collections.
Deal and resolve all queries regarding failed collections over email and phone
Deal and resolves all queries relating to customer invoices by work closely with the finance administration team to ensure these are correct and resolved.
Confirm any hire extensions with our customers over the phone and email
WHAT YOU WILL NEED?
Confident telephone manner & strong email communication skills.
Ability to work effectively under pressure and maintaining strong attention to detail.
Strong customer focus and genuine desire to help.
A pro-active and optimistic attitude.
Excellent organisational skills and time management.
A desire to learn and expand product knowledge.
ABOUT US
X-Hire Platforms is a privately owned rental business.
We place our many customers at the heart of everything we do, with a dedicated team of industry specialists providing safe and reliable hire solutions, often within extremely short timescales. Whether it is a short-term hire, or a bespoke long-term hire for a larger project, we will share our expertise on the best options for the job in hand at extremely competitive prices.
We service the whole of the UK with an experienced, efficient transport team operating from large depots in Manchester & London with just under 2000 machines in total.
X-Hire is an equal opportunities employer. We are determined to create a diverse group at all levels of our company and welcome all members of the community to app
Apply Today!